Student Complaint Resolution Process

We take your complaints seriously and will work with to find resolution quickly and fairly.

Step 1 - Try Resolving the Conflict Directly

The first step for resolving most conflicts is to contact the specific person or program most directly connected with the issue at hand.
If you are unable to resolve the conflict, see Step 2.

Step 2 - Submit the Student Complaint Resolution Form

Once your complaint has been submitted, it is reviewed by the Program Director and you will be contacted within 72 hours with a decision or request for more information. Appeals are reviewed by the Assistant Vice Chancellor and you will be contacted within 7 business days with a decision.